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June 26, 2017

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Helping Kraft create a recipe for customer happiness

June 26, 2017

Kraft detects issues before they happen with proactive monitoring from AppDynamics.
"Without AppDynamics, you're just throwing darts in the dark."

Shawn Griffin - Technical project manager


Kraft Foods is a powerhouse food and beverage company that is home to some of the world’s iconic brands including Planters, Philadelphia Cream Cheese, Kool-Aid, Oscar Mayer, Cracker Barrel, Maxwell House, Jell-O, and of course, Kraft Macaroni and Cheese. The company boasts annual sales of $18+ billion, and its brands are found in 98% of North American households. Kraft’s flagship consumer website,, attracts 40,967,289 during their peak months, and during the holiday season, their typical visitor tally jumps by 30 to 40 percent. High availability and performance are top priorities, especially during peak holiday seasons.


Key Benefits
  • Unprecedented visibility into root causes of slowdowns and outages

  • A “single source of truth” in a multi-vendor environment

  • Rapid problem resolution

Why AppDynamics?
  • Extreme speed of deployment

  • Visibility into complex, distributed application environments

  • Virtual War Room enhances collaboration and speeds troubleshooting











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